Question 1

How long does a video take to generate?

Accepted Answer

After inputting your script, AI videos typically take between 2-10 minutes to process. Our platform prioritizes speed so you can get your content quickly.

Question 2

Can AI actors hold my product?

Accepted Answer

Yes! Adspoke allows you to hold, showcase, and interact with your product using our Product-in-Hand feature. This is available for Professional and Pro plan users.

Question 3

Do unused credits roll over to the next month?

Accepted Answer

Yes, unused credits automatically roll over to the next billing cycle. However, if you cancel or downgrade your subscription, any unused credits will be lost.

Question 4

If I edit an already generated video, will it use another credit?

Accepted Answer

Yes, because the video has already been generated and we allow you to preview the script beforehand to avoid mistakes. However, if the issue is due to a system error, we will refund the credit back to your account.

Question 5

How can I upgrade my plan?

Accepted Answer

You can upgrade your plan at any time through your account settings. Your current credits will roll over into your new plan, combining both. Upgrading will start a new billing cycle.

Question 6

Can I cancel at any time?

Accepted Answer

You can cancel your plan at any time through your subscription settings. Upon cancellation, your subscription remains active until the end of the current billing cycle.

Question 7

Are there any limits on how I can use the videos I create?

Accepted Answer

No, there are no limitations. You own all of your videos, even after your plan ends, and can use them across any channel without restrictions. All stock footage used in Adspoke is royalty-free.

Question 8

What's included in my subscription?

Accepted Answer

Each plan provides a specific number of monthly credits and access to Adspoke's features including 50+ AI actors, customized backgrounds, B-roll generator, AI reactions, and priority support.

Question 9

Is there a free trial?

Accepted Answer

We don't offer a free trial at the moment, but you can try Adspoke with confidence. If you sign up and decide it's not the right fit before using your credits, we'll happily refund you—no questions asked.

Question 10

How can I change my plan?

Accepted Answer

You can change your plan at any time through your subscription settings. If you need help, contact our support team.

Choose the plan that works for you

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Frequently Asked Questions